If...
Then...
You want to contact someone in the Office of Programs & External Relations
Send an e-mail to
You want to contact someone in the Office of Finance & Administration
Send an e-mail to
You lost or left behind something.
Contact the Front Desk (small items) or Housekeeping (large items).
You lost money in a vending machine, washer or dryer
Contact the Front Desk for a refund.
You need mental health assistance or are concerned about another resident.
Student Counseling & Resource Center 702-9800 Also see: http://help.uchicago.edu/
You have, or another resident has, a medical problem.
Small First Aid Kit: Front Desk
Student Care Center: 702-4156
Emergency Care: 911 or 702-6250 (U of C ER)
You have a problem with another resident or the behavior of an unknown resident.
Contact Maria Acosta, Brian Davis, or Bill McCartney (Start with Maria)
You have a question or problem with your bill or a payment
Contact Gwyneth Cunningham
You have a question about your contract or wish to change your room assignment
Contact Maria Acosta or Brian Davis
You need to reserve a room for a short term guest
Contact the Front Desk
You need to reserve a room for your own event (this is free for I-House residents, subject to availability)
Contact Mary Beth DeStefano or another member of the Office of Programs & External Relations
You have a question or suggestion about a public event at I-House, including Social Hour
Contact a member of the Office of Programs & External Relations
You have a problem with your phone.
Fill out a maintenance request form.
You have a problem with the network (wireless or ethernet).
Contact NSIT at 834-8324 or fill out a maintenance request form.
You have a problem with a computer or printer in the resident lab.
E-mail the Residential Computing Group
You have a question or suggestion about the renovations.
Contact Bill Miller or Bill McCartney
The kitchen or a bathroom is out of basic supplies.
Contact Housekeeping, either directly or through the Front Desk.
Something is broken and needs immediate attention (i.e. leaks/floods, elevator problems).
Notify the Front Desk, they will contact the appropriate person or department.
Something is broken, not working, missing, etc. either in your room or a public space.
Fill out a maintenance request form (available at the Front Desk)
